Terms & Privacy

Terms & Privacy

Welcome to Poshtik by Toral.
By accessing or using our website www.poshtikbytoral.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

Poshtik by Toral is a nutrition-focused wellness brand offering Raab premixes, Sattu premixes, trail mixes, and curated gift hampers. All products are prepared with care and rooted in traditional wisdom.

2. Product Information

  • All product descriptions, ingredients, and usage information provided on the website are for general informational purposes only.

  • Results may vary from person to person depending on body type, lifestyle, and health condition.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

3. Orders & Payments

  • Orders are processed only after 100% advance payment.

  • Prices listed on the website are exclusive of shipping/courier charges, unless stated otherwise.

  • Orders are freshly prepared and typically dispatched within 5–6 working days (outside Mumbai).

4. Shipping & Delivery

  • Delivery timelines may vary based on location.

  • Glass jar products may not be deliverable outside Mumbai due to safety concerns.

  • Poshtik by Toral is not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns & Refunds

  • Due to the nature of food products, returns or refunds are not accepted once the order is shipped.

  • In case of damaged or incorrect products, please contact us within 24 hours of delivery with proof.

6. Usage Disclaimer

  • Please follow the usage instructions mentioned on the product label or website.

  • Individuals with medical conditions, allergies, or dietary restrictions should consult a healthcare professional before consumption.

7. Intellectual Property

All content on this website including text, images, logos, and product designs is the property of Poshtik by Toral and may not be copied, reproduced, or distributed without written permission.

8. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

9. Contact Information

For any queries related to orders, products, or policies, please contact us at:
📧 info@poshtikbytoral.com
📞 9137340657 / 8652077775

Privacy Policy

At Poshtik by Toral, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Order and payment details

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders

  • Communicate order updates and support

  • Improve our products and services

  • Send relevant updates or promotional communication (only if opted in)

3. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

4. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • Information may be shared only with trusted service providers (such as courier partners or payment gateways) strictly for order fulfillment.

5. Cookies

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of promotional communications at any time

8. Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with immediate effect.

9. Contact Us

For questions regarding this Privacy Policy, please contact:
📧 info@poshtikbytoral.com